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Critical Incident / Trauma Debriefing


What is Critical Incident Debriefing (CID) and Trauma Assistance?
A critical incident is any event that is sudden, overwhelming, threatening or protracted. Typical examples may include assault, robbery, severe injury, death, fire or a bomb threat. Critical Incident Stress Management aims to help workers deal with the normal emotional reactions that may result from involvement in or exposure to critical incidents in the workplace

A critical incident can be overwhelming and cause distress likely to result in stress related claims and a decline in morale and performance.

Employers under OHS legislation are required to demonstrate Duty of Care to their employees in these situations.

How does Critical Incident Debriefing help?
Immediate CID can
•  Reduce the impact of the traumatic event,
•  Facilitate the Return to Work Process
•  Reduce the likelihood of Post Traumatic Stress Disorder
•  Demonstrate an Employers Duty of Care
•  Reduce the cost of injury claims.

For our clients Mentor Services is able to provide a prompt and professional response to workplace trauma.

1. Immediate access to psychologists, to assess the situation, 24hrs a day 365 days per year.
2. On-site response if indicated.
3. Group / individual debriefing and ongoing psychological counselling to facilitate recovery.
4. Assessment and feedback to management.
5. Follow-up counselling negotiated with client and employee.
6. CID Reports and Case Closure.
 
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