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A critical incident is any event that is sudden, overwhelming, threatening or protracted. Typical examples may include assault, robbery, severe injury, death, fire or a bomb threat. Critical Incident Stress Management aims to help workers deal with the normal emotional reactions that may result from involvement in or exposure to critical incidents in the workplace
A critical incident can be overwhelming and cause distress likely to result in stress related claims and a decline in morale and performance.
Employers under OHS legislation are required to demonstrate Duty of Care to their employees in these situations.
Immediate CID can
• Reduce the impact of the traumatic event,
• Facilitate the Return to Work Process
• Reduce the likelihood of Post Traumatic Stress Disorder
• Demonstrate an Employers Duty of Care
• Reduce the cost of injury claims.
For our clients Mentor Services is able to provide a prompt and professional response to workplace trauma. |
| Immediate access to psychologists, to assess the situation, 24hrs a day 365 days per year. |
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On-site response if indicated. |
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Group / individual debriefing and ongoing psychological counselling to facilitate recovery. |
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Assessment and feedback to management. |
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Follow-up counselling negotiated with client and employee. |
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CID Reports and Case Closure. |
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